Customer profile
What was the name of your video store?
Blockbuster
Where was the store located?
Upper Arlington, Ohio (United States)
When did you start shopping at this store?
1986
Describe your video store - what did it look like? What were its distinguishing
features?
Rows of video's with genres sticking up like post-its. New Releases in a certain area and always out.
What were the employees and/or owners like, and what kinds of interactions
did you have with them? What particularly memorable exchanges or events
do you remember?
None, besides paying to check out.
What other services/products did the store offer besides the rental or sale
of videos? Did this change over time?
I can't remember.
What video formats did the store offer (i.e. VHS, Beta, Laserdisc)? Where were
different formats kept in the store?
VHS
In addition to mainstream Hollywood movies, what other kinds of videotapes
(for example children's, exercise, or X-rated) did the store rent/sell? Where were these
videos found in the store, and how often did you rent or purchase them?
Drama, Comedy, Action, Horror, Children, Musicals. We rented about everyother weekend.
Did you tend to rent or buy videos? Why?
Rent, I don't like watching movies over and over.
During the period that you shopped at this store, what changes did you see?
I can't remember from almost 13 years ago, if we're suppose to respond up until 1990. I do remember at one time the place sold CD's, but that didn't last long. Now the store has mostly DVD's and video games for sale. I like to sometimes buy the used, pre-viewed tapes because they are usually a really good deal.
Is this store still open? If not, when did it close?
Yes
In your own words, tell the story of your first VCR/video player. Where
and when did you buy it, and why did you decide to make the purchase?
I got my first VCR for my highschool graduation, and I have it 11 years later, it still works.
Did you ever rent a VCR or other hardware (a camera, for instance)? If so,
how often and why?
No